$3,872+
Cost Per Turnover
Includes lost rent, marketing, make-ready, and admin time.
For property managers
Turn Your Building Into a Community — and Watch Retention Soar.
NeighbourLoop is a resident-powered sharing economy platform, built to help neighbours connect and reduce costly turnovers before they happen.
- Target Retention Rate70%+
- Avg Cost Per Turnover$3,872
Industry estimates from third-party sources, shown for context. Not NeighbourLoop results; figures vary by market.
01The Challenge
The Retention Crisis Is Costing You Millions
High turnover isn't just an operational headache — it's the single biggest leak in your NOI.
56-60%
Avg. Industry Retention
Comparing to the 70%+ benchmark for high-performing properties.
46.8%
Annual Turnover Rate
Nearly half of your building leaves every single year.
60%+
Controllable Turnover
Departures that could be prevented with better experience.
Industry estimates from third-party sources, shown for context. Not NeighbourLoop results; figures vary by market.
Our bet is simple: residents who know their neighbours have more reasons to stay. NeighbourLoop is built to help them connect.
02The Solution
A Resident Community That Builds Itself
NeighbourLoop is a hyperlocal sharing economy platform exclusively for your building. Residents exchange goods, services, and favors — forming genuine connections while you track the retention impact.
- Step 1
Deploy in Minutes
We onboard your property in under a week. No complex integrations required. Residents download the app, verify their address, and start connecting.
Light lift for your staff
- Step 2
Residents Drive Engagement
Residents borrow camping gear, organize Costco runs, and share skills. The platform is self-sustaining — your team doesn't need to manage it.
No forced events needed
- Step 3
Watch Retention Climb
Every exchange creates a connection. Every connection increases likelihood to renew. Track it all in your property dashboard.
Track engagement in your dashboard
03ROI Calculator
The Math That Makes This a No-Brainer
Adjust the sliders to match your property metrics. See how much you could save by improving your community engagement.
Calculates turnover cost at 2.5x monthly rent ($4,500)
Projecting a new retention rate of 68%
Your Potential Impact
Turnovers Prevented
30
per year
Projected ROI
19x
multiplier
Annual Savings
$135,000
Compared to annual platform cost of ~$7,200
Illustrative estimate from the numbers you enter, assuming a turnover costs 2.5x monthly rent. It is not a guarantee or a prediction of NeighbourLoop results.
04Why NeighbourLoop
Not Another Property Management Add-On
Traditional community apps are just another inbox for your staff to manage. We built a self-sustaining ecosystem.
Who runs it?
- Traditional "Community" Apps
- Property staff (more work)
- NeighbourLoop
- Residents (self-sustaining)
Engagement model
- Traditional "Community" Apps
- Forced events, bulletin boards
- NeighbourLoop
- Organic exchanges with real value
Resident motivation
- Traditional "Community" Apps
- "Community" (vague)
- NeighbourLoop
- Save money, earn money, status
Measurable impact
- Traditional "Community" Apps
- Vanity metrics
- NeighbourLoop
- Retention & Renewal Likelihood
Staff burden
- Traditional "Community" Apps
- Moderate to High
- NeighbourLoop
- Near zero after setup
| Aspect | Traditional "Community" Apps | NeighbourLoop |
|---|---|---|
| Who runs it? | Not offered: Property staff (more work) | Offered: Residents (self-sustaining) |
| Engagement model | Not offered: Forced events, bulletin boards | Offered: Organic exchanges with real value |
| Resident motivation | Not offered: "Community" (vague) | Offered: Save money, earn money, status |
| Measurable impact | Not offered: Vanity metrics | Offered: Retention & Renewal Likelihood |
| Staff burden | Not offered: Moderate to High | Offered: Near zero after setup |
Live in Days, Not Months
We handle the heavy lifting. No complex hardware, no staff training required. We provide a full marketing kit to get your residents excited.
- 1
Week 1: Setup
Property onboarding call, dashboard config, and marketing materials delivery.
- 2
Week 2: Launch
Resident announcements sent. First signups.
- 3
Week 3+: Growth
Organic word-of-mouth takes over. Exchanges begin. Watch the dashboard.
05Pricing
Simple, Transparent Pricing
Use the calculator above to see how many prevented turnovers it takes to cover the cost.
Tier 1
50-200 Units
$2.50/unit/mo
- Full resident platform
- Property dashboard
- Standard marketing kit
- Email support
Most Popular
Tier 2
201-500 Units
$2.00/unit/mo
- Everything in Tier 1
- Dedicated Success Manager
- Quarterly Impact Reports
- PMS integration (roadmap)
- Onboarding support
Tier 3
500+ Units
Custom
- Volume discounts
- White-label options (roadmap)
- API access (roadmap)
- Custom onboarding
- Portfolio-wide analytics
Ready to Solve Retention?
See how NeighbourLoop can transform your properties into thriving communities — and improve your bottom line.
- Email Uspartners@neighbourloop.com
- Next stepWe'll follow up to schedule your demo